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Aks Detectors
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FAQ

Frequently Asked Questions

Here you will find a solution to your problem. Look and read carefully, we are sure you will find the answer here

HOW DO I CONTACT CUSTOMER SERVICE?

We want to hear from you 🤍
By email at the following address: [email protected]
By WhatsApp from 9:30 to 18:00 at +15707999995

HOW LONG DOES IT TAKE FOR ORDERS TO BE DELIVERED?

You will find the indicative delivery times provided by the carriers we work with on our shipping page or by clicking here.

HOW DO I KNOW THAT I BOUGHT THE REAL AKS DEVICE ?

Counterfeiters are indeed celebrated all over the world, but only those who own our original and amazing device know from the first use of the device that is the real device. In addition, only our device has several original security steps and stages that you are not even aware of. Click here to access our Authenticity Checking software. Good luck!

HOW CAN I BE YOUR DISTRIBUTOR IN MY COUNTRY ?

You are more than welcome to contact us at the bottom of this page and start a sales license process from us. The first step in this process is to leave your details and one of our representatives back to you and start the second step in which you will have to introduce yourself and prove to us your power of control and experience in your local market. In any case we reserve the rights not to approve a sale license for no reason whatsoever. you can read more here.

WHAT IS YOUR PAYMENT METHODS

  • Credit Card – These are the most common and most used credit cards. At the time of your purchase, if you choose to pay by credit card, you will be asked to provide:

1- your credit card number
2- its expiration date
3- the security number (last 3 digits of the number on the back of your card)

  • PayPal – is a secure online payment solution that allows you to pay in our shop by sending us an email address instead of your bank details. What are the benefits of using PayPal?

1- You can make purchases without disclosing your bank details to a third party.
2- Payments are sent via a basic email address.
3- PayPal uses one of the market’s leading encryption technologies.
4- PayPal is used in over 55 countries and regions worldwide.

  • Bank Transfer – The preffered way of payment.

1- You will need to check the BANK TRANSFER option box on the checkout page, then we will send you by Email our info for making a bank transfer from your bank to our bank.

CAN MY AKS DEVICE BE USED FOR ANYTHING ELSE?

No. The device was developed in order to find buried cavities and caves, gold buried for more than 10 years, silver, bronze, diamonds and reservoirs. This device may not be used for any other uses above. AKS DETECTORS IS NOT RESPONSIBLE FOR ANY OTHER USE.

INTERNATIONAL SHIPMENTS AND CUSTOMS DUTIES

Deliveries may be subject to customs duties or import taxes. The amounts of such duties and taxes vary by country and by type of product. As we are unable to keep track of them all, we recommend that you contact your country’s customs office if you want more information on this. Unfortunately, if your delivery requires the payment of additional fees or customs charges, they will be at your own expense.

WHERE CAN I FIND FEEDBACKS ON YOUR PRODUCT?

All over the web you will find comments and opinions on our products. We encourage you to read all the pages of the site and especially to enter our area of ​​success stories. You can also connect to our YouTube channel and Facebook page and our Instagram page.

HOW LONG DOES IT TAKE FOR ORDERS TO BE DELIVERED?

You will find the indicative delivery times provided by the carriers we work with on our shipping page or by clicking here.

HOW MUCH WILL IT COST TO GET MY ORDER SHIPPED?

For complete transparency, your shipping costs are automatically calculated based on the selected products and the country of delivery. All you need to do is add the products you want to your basket and then click on it, at the top right of the store page. You will then land on the Shopping-cart summary page where your shipping costs will be estimated based on the country of delivery.

We try our best to give flat rate to all customers around the world.

REPAIR SERVICE

We provide repair service. Both within the framework of the warranty and also provide repair service fee for all interested

ONLINE SERVICES

We invest a lot in our customer service. Please try to use all the options available to you. You can always email us

FILTERS CONSULTING

We offer a wide range of filters to use. Here you will learn about the differences and uniqueness of each filter

BECOME A DEALER

Here you can go to the desired page and understand if you can apply to be one of our official dealers

Still Have Questions? Get In Touch!

Please list your question in detail and include as many details as possible so that one of our service representatives will give you quick and accurate response as possible

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